This reaches MatrixInn Solutions directly. We read everything, but as a small team we can't promise a fast reply: expect a few days rather than a few hours.
What helps us help you
- A conversion that failed or looks wrong: the input format, the output you chose, the font's name if you can share it, your browser and its version, and the message or report Refont showed. We never see your files, so these details are all we have to reproduce a problem. Please don't email us a commercial font unless its license allows it.
- A format or feature you need: what you're trying to do and why. A concrete use case helps more than a feature name.
- A security or privacy concern: email us directly rather than posting it publicly. The Privacy Policy describes how the site handles data.